Genpact walkin drive for Freshers on Multiple location on 28th Nov to 30th Nov 2014
Company Name : Genpact
Company Profile : Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.
Company Website : www.genpact.com
Job Description :
Job Role : Process Associate / Developer - Technical Support
Job Description :
- Answer inbound calls from customers regarding N/W, OS, H/W, MS Office, IE related queries.
- Resolve issues pertaining to N/W, OS, H/W, MS Office, IE.
- Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
- Document & add new issues/solutions to Knowledge Management Repository.
- Utilize professional techniques to retain & delight customers.
- Use of soft skills - Listen, Empathy, Courtesy etc.
- Provide quality service & resolve concerns efficiently & professionally
Salary : 1,75,000 - 2,25,000 P.A. +incentives
Educational Qualification : B.Tech/B.E.
Experience Required : Freshers
Important Dates : Nov 28th to Nov 30th (Friday to Sunday)
Walkin Dates : Nov 28th to Nov 30th (Friday to Sunday)
Walkin Time : 10am to 3pm
Contact Details : 1800 103 0050 (Hiring Toll Free)
*******Please carry all your Educational Documents, Id Proof, Passport Size Photograph, and Experience Letters of all Organization and a copy of your Resume.*******
Walkin Venue :