Infinite Hiring for Freshers

  • Company Name  :  Infinite

    Company Profile
    Infinite Computer Solutions (India) Limited is a global service provider of Infrastructure Management, Intellectual Property (IP) leveraged solutions and IT services, with focus on Telecom, Media, Manufacturing and Healthcare Industries. Our services span from Application Management Outsourcing, Packaged Application Services, Independent Validation & Verification, Product Development & Support, to higher value-added offerings, including, Managed Platform and Product Engineering Services. Our telecommunication-specific services and solutions to telecom Original Equipment Manufacturers (OEMs) and Independent Software Vendors (ISVs) include Product-engineering and lifecycle management services relating to telecom equipment used in areas such as transmission, switching, access and Operational Support Systems (OSS).

    Job Description
    Dear Candidate,

    Greetings of the day !!

    If you are interested do mail me your resume on Prachi.Jain@infinite.com or call me at 0124 - 3301846.

    Location Gurgaon.

    Desired Profile

    Education:UG -Any Graduate - Any Specialization, Graduation Not Required
    PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
    Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required

    ROLE:
    Please note their role would not be limited to monitoring the NOC room.
    The major work profile includes picking tickets in email and give resolution on phone, globally, to troubleshoot on Windows & MAC, provide L1 application support, assigning tickets to L2 team.

    MUST HAVE: Must be comfortable with night shifts, have 6 months experience (no fresher), very good communication, IT and domain knowledge.

    Person is required for following tasks as basic requirements:

    NOC Alert and Incident Management
    Picking Phone and tickets via Email to troubleshooting on Windows + Mac Machine
    L1 Application support
    Ticket assignment to Level 2 teams.
    Interacting with users Globally for above tasks

    Must be:
    Strong in Comm skills/ Good communication
    Understanding of IT and working on this domain Ok with Afternoon or Night shifts as it will be for 60% of working in a year.

    Regards,
    Prachi

    Job Location  :  Gurgaon
    Salary: INR 1,00,000 - 3,00,000 P.A
    Industry: IT-Software / Software Services
    Functional Area: IT Software - Application Programming, Maintenance
    Role Category: Network Administrator
    Role: Network Administrator
    Keyskills: NOC, Networking, IT support, troubleshooting, L1 support, Ticketing, Window troubleshooting, assigning tickets, Incident Management, network engineer