Dell walkin drive for freshers on 3rd Dec 2014



    • Company Name : Dell 

    Company Profile : Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

    Company Website : www.dell.com

    Job Description :

    Designation: Client Technical Support Associate

    Experience Grid : 0 - 2.5 years experience required (India or International voice tech support)

    Job Description -Technical Support: 

    • Troubleshooting of dell laptops.
    • Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
    • Diagnosis & resolving of the hardware problems and troubleshooting..
    • Verifies warranty entitlement and determines appropriate action.
    • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
    • Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

    Candidate Requirements: 

    • Should be open to work in rotational / night shifts in a 24 by 7 environment.
    • Should have excellent communication skills in English.

    Educational Qualifications: 

    • Minimum Graduates in any stream. (10+2+3)
    • Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.

    Job Location : Delhi/NCR(National Capital Region), Delhi, Noida, Gurgaon

    Important Dates : 3rd December 2014 (Wednesday)

    Walkin Dates : 3rd December 2014 (Wednesday)
      Interested candidates can walk In with a copy of resume and a photo id proof. 

    Walkin Venue :
      Dell International Services
      Vipul Tech Square, Opposite Central Park, Sector Road
      Sector-43, Gurgaon - 122002
      Haryana

      Contact person: Ellora Dutta
      Contact Number: 0124-4579007