"Dell" Walkin Drive On 18th&19th Dec 2014 For Graduates "Technical Support Associate" Roles | Apply Now



    • Company Name : Dell International Services India Private Limited

     Company Profile : Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

     Company Website : www.dell.com

     Job Description :

     Job Designation : Technical Support Associate

     Job Description :
    • Troubleshooting of dell laptops.
    • Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
    • Diagnosis & resolving of the hardware problems and troubleshooting..
    • Verifies warranty entitlement and determines appropriate action.
    • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
    • Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
    Skills :

    • Should be open to work in rotational / night shifts in a 24 by 7 environment.
    • Should have excellent communication skills in English.

    Job Location : Gurgaon, Delhi/NCR, Noida

     Salary : As per comapny.

     Educational Qualification : 
    • Minimum Graduates in any stream. (10+2+3)
    • Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
    • MCA and M.Tech freshers are not eligible.
    • Candidates pursuing education are not eligible.
    Experience Required : 9 months - Maximum 30 months experience required (India or International voice tech/semi-tech support)

     Apply Mode : Walkin

     Important Dates : 18th&19th Dec 2014

     Walkin Dates : 18th&19th Dec 2014

     Walkin Time : 12:00 pm to 3:00pm

     Walkin Venue :

     Dell International Services 
    Vipul Tech Square, Opposite Central Park, Sector Road
    Sector-43, Gurgaon

     Contact person : Astha Dawra  (Mention name on top of your resume)
    Contact Number : 0124-4579165