WNS Hiring for Freshers ( Immediately Joining)

  • Company Name  :  WNS



    Company Profile
    WNS - Trinity Mortgage Services is a business unit of WNS Global Services, ranked No. 1 BPO company by NASSCOM for the 2nd year. At WNS ? Trinity Mortgage Services we are committed to delivering cost-reducing, high-quality process and technology enabled solutions to the Mortgage Banking Industry. Our solutions enable them to reduce their costs of operations while improving the quality and productivity of their services. WNS ? Trinity Mortgage Services enables its clients to extend their current capabilities and build value added services by providing global access to resources and diverse skill sets, including best practices in multiple process and technology domains. For further information, please visit www.trinitybpm.com or www.wnsgs.com

    Desired Profile

    Education:UG -Any Graduate - Any Specialization
    PG - Post Graduation Not Required
    Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required

    Insurance Process : 

    Openings for Australian and UK process (Fixed Sat & Sun Offs).
    Inbound Customer Service Calls from UK/ Australian Customers.
    To provide timely and effective resolutions to customer's queries.
    Provide customer service with the human interface, identify and understand customer need
    Ability to provide effective and achieve 100% customer satisfaction.
    Excellent communication skills verbal and written.
    Graduates -Freshers/ Undergraduates with experience.

    Travel Process :


    • Taking inbound calls for International travel process.
    • Helping customers in booking air tickets and providing reservations.
    • Passion for customer services and a flair for sales
    • Provide quick and effective resolution to the customer's queries
    • Should have presence of mind /Customer Care attitude
    • Should be able to resolve customer queries
    • Candidate should have excellent communication skills.
    • Should be comfortable working in rotational shifts.
    • Graduate/Undergraduates.

    Please Note : B.E , B.Tech do not apply..

    Interview Process: 

    HR Round.
    Voice & Accent.
    Operations Round.

    Interested candidates can contact HR Jennifer 9762024428 for scheduling interview or mail your profile at jennifer.britto@wns.com

    OR

    Come down for an interview with your resume to the below address.
    WNS,
    Weikfield IT CITI Infopark, Survey No.30/3, 31/1 and 2A,
    Opp Hyatt Hotel,
    Nagar Road, Viman Nagar,
    Pune 411014.
    It is mandatory to mention (HR Jennifer) on top of the resume while coming for the interview. Those who are not interested, kindly refer your friends as well.

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