C3i Support Services Walk-In for Technical Support
Company Name : C3i
Company Profile:
Website : www.c3i-inc.com
Job Role : Technical Support
Eligibility : Any Graduate
Experience : 0 - 5 Years
Job Location : Hyderabad
Walk-In Date : 18 & 19 Nov 2014
Walk-In Time : 03:00 PM - 05:00 PM
2. Work within Service Level Agreements, including but not limited to Average Speed of Answer, Average Talk Time, Abandon Time, Hold Times, etc.
3. Take all steps to issues reported to them and resolve or escalate to the appropriate contact.
4. Use all available Knowledge Management Tools during the call.
5. Take all necessary steps to ensure customer satisfaction at the end of the call.
2nd Floor, Orion Block,
(VBIT) Ascendas IT Park,
Hi-Tech City, Hyderabad.
Land Mark – Beside In Orbit mall.
Company Profile:
C3i is the leading provider of technology support services for the life sciences industry. Our 1400 team members from three continents deliver consistent, world-class solutions for over 1,000,000 life sciences professionals in over 100 countries. No other company has C3i's unique combination of focus, capabilities and solutions.
Job Role : Technical Support
Eligibility : Any Graduate
Experience : 0 - 5 Years
Job Location : Hyderabad
Walk-In Date : 18 & 19 Nov 2014
Walk-In Time : 03:00 PM - 05:00 PM
Job Description:
1. Provide comprehensive support services to support center customers.2. Work within Service Level Agreements, including but not limited to Average Speed of Answer, Average Talk Time, Abandon Time, Hold Times, etc.
3. Take all steps to issues reported to them and resolve or escalate to the appropriate contact.
4. Use all available Knowledge Management Tools during the call.
5. Take all necessary steps to ensure customer satisfaction at the end of the call.
Venue Details:
C3i Support Services private Limited,2nd Floor, Orion Block,
(VBIT) Ascendas IT Park,
Hi-Tech City, Hyderabad.
Land Mark – Beside In Orbit mall.
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