Dell walkin drive for freshers

  • Company Name  :  Dell International Services India Private Limited



    Company Profile : Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

    Company Website : www.dell.com

    Job Description :


    • Troubleshooting of dell laptops.
    • Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
    • Diagnosis & resolving of the hardware problems and troubleshooting..
    • Verifies warranty entitlement and determines appropriate action.
    • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
    • Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

    Designation : Client Technical Support Associate

    Salary : 
    3,00,000 - 4,00,000 P.A


    Educational Qualifications : 
    • Minimum Graduates in any stream. (10+2+3)
    • Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
    • MCA and M.Tech freshers are not eligible.

    Experience : 0-2.5 years experience


    Skill set required:
    • Excellent Communication Skills with neutral accent
    • Immediate joinees are preferred
    • Willing to Work in Night/rotational Shifts
    • Basic knowledge about networking concepts for trouble shooting for broadband related issues.

    Walk in timings : Interested candidates can walk in for the interview at our office between 12 pm to 3 pm on weekdays (Monday to Friday) with an updated copy of resume and a recent colored passport sized photograph at the address.

    Venue for the Interview:

    Dell International Services
    Vipul Tech Square, Opposite Central Park, Sector Road
    Sector-43, Gurgaon - 122002
    Haryana
     

    Recruiter Name : Astha Dawra - Talent Acquisition
    Website : www.dell.com

    Telephone : 0124-4579165