IBM Walk in Drive Technical Support Associate : From 18th To 22nd November 2014


    • Company Name  :  IBM

    The International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York, United States.

    Qualification     BE, B.Tech, Diploma, PG
    Experience     0 - 2 Year
    Job Location     Gurgaon
    Job Role     Technical Support Associate

    Job Description:

    Providing Voice Support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
    The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
    Remote Infrastructure support delivery
    Resolve routine customer problem
    Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24x7 in nature and can vary depending on geographies supported

    Desired Profile:


    • Understanding of Operating Systems
    • Browser Support - Internet Explorer/Google Chrome etc
    • Strong computer knowledge and trouble shooting skills
    • Excellent oral and written communication skills
    • Excellent Customer Service Orientation
    • Neutral accent

    Eligibility:

    Graduate (10+2+3), B.E/B.Tech(Except CS & IT), Post Graduates, Diploma Holders (10+2+3)
    English :Fluent
    Experience: 0-2 Years
    Mandatory Documents:
    Updated Resume
    Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) Original
    IBM Walkin Details:
    Walk-in Date:  18th to 22nd November 2014

    Interview Timings: 11 AM

    Venue:

    IBM India Pvt. Ltd,
    Unitech Cyber Park Tower B,
    9th Floor, Gurgaon, Haryana.
    Nearest Metro Station is Huda City Center