Tech Mahindra walkin drive for freshers on 4th Dec 2014



    • Company Name : Tech Mahindra

    Company Profile : Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Executive - MISs and the Society to Rise™. We are a USD 2.7 billion company with 84,000 professionals across 49 countries, helping 540 global customers including Fortune 500 companies. Our Consulting, Enterprise and Telecom solutions, platforms and reusable assets connect across a number of technologies to derive tangible business value. We are part of the USD 16.2 billion Mahindra Group that employs more than 155,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology and vacation ownership.

    Company Website : www.techmahindra.com

    Job Description : 

    Job Role : International Voice - Tech Support Process

    Job Description :
    • Excellent communication skills in English - both spoken and written & good presentation skills
    • Good knowledge of Telecom Infrastructure Technologies LAN / WAN / Routers / Switches / Hubs / Networks etc.
    • Acting as Single Point of Contact for customers for either reporting trouble or providing updates on existing Trouble Tickets
    • Able to fix WAN troubles either by remote diagnostics or by involving relevant technical/non-technical teams
    • Should be comfortable in taking inbound calls / making outbound calls. Calls may be required to interact with End customers/Technicians/Other teams
    • Must be willing and able to work various shifts as assigned (such as nights, weekends and statutory holidays), based on business needs
    • Demonstrated ability to identify problems and situations, take appropriate action, implement solutions or escalate as required
    • Ability to work effectively in a team environment and collaboratively with other departments
    • Ability to review and analyze customer needs and provide appropriate client options/solutions
    • Ability to manage a demanding workload
    • Any Graduate Can Apply .
    • Freshers Can also apply.
    Skills : 
    • Excellent communication skills
    • Ability to work in flexible schedule
    • Basic telecom and networking knowledge
    • Good Excel Skills
    Mandatory : 
    • Only graduates can apply.
    • Should be open to working in night shifts .
    Job Location : Hinjewadi

    Salary : As per the company.

    Educational Qualification : graduates 

    Experience Required : 0 - 1 Years

    Important Dates : 2ND DEC14 to 4TH DEC14 

    Walkin Dates : 2ND DEC14 to 4TH DEC14 

    Walkin Time : 11AM to 4PM

    Walkin Venue : 

    Hinjewadi Phase-3, TechMahindra,
    Training Block Basement Area

    Contact Details :
    Recruiter Name : HR
    Contact Company : Tech Mahindra Ltd
    Telephone : 91-20-0000
    Address : Training Block Basement Area ,Pune,Maharashtra,India

    Website : https://www.techmahindra.com