"Dell" Walkin Drive on 10th&11th Dec 2014 for Freshers And Experienced Graduates "Technical Support Associate" Roles | Apply Now



    • Company Name : Dell International Services India Private Limited

    Company Profile : Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

    Company Website : www.dell.com

    Job Description :

    Job Role : Client Technical Support Associate

    Job Description :
    • Troubleshooting of dell laptops.
    • Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
    • Diagnosis & resolving of the hardware problems and troubleshooting..
    • Verifies warranty entitlement and determines appropriate action.
    • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
    • Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
    Skills :
    • Should be open to work in rotational / night shifts in a 24 by 7 environment.
    • Should have excellent communication skills in English.
    Job Location : Gurgaon, Delhi/NCR(National Capital Region), Noida

    Salary : As per comapny.

    Educational Qualification :
    • Minimum Graduates in any stream. (10+2+3)
    • Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
    • MCA and M.Tech freshers are not eligible.
    • Candidates pursuing education are not eligible
    Experience Required : 0 - 2 years

    Apply Mode : Walkin

    Important Dates : 10th/11th December 2014

    Walkin Dates : 10th/11th December 2014

    Walkin Time : 12 pm to 3 pm

    Walkin :
      Dell International Services 
      Vipul Tech Square, Opposite Central Park, Sector Road
      Sector-43, Gurgaon

    Contact person : Astha Dawra (Mention name on top of your resume) 
    Contact Number : 0124-4579165