"IBM" Walkin Drive on 9th to 13th Dec 2014 For Freshers And Experienced Under Graduates "Technical Support Associate" Roles | Apply Now
Company Name : IBM
Company Profile : IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Company Website : www.ibm.com
Job Description :
Job Role : Technical Support Associate
Job Description :
- Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
- Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Ability to identify basic hardware parts and aware of basic hardware concepts
- User level familiarity with at least one e-mail client - Outlook, Notes etc.
- Skilled in commercially standard software applications and major desktop operating systems.
- Awareness of basic networking concepts and technologies.
- Questioning skills /probing skills, as relevant to the issue and level of the caller
- Fluency In Communications Skills (both spoken and written)/ soft skills
- Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
- Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
- English: Fluent
Salary : As Per Company.
Educational Qualification : Under Graduates & above
Experience Required : 0-4 Years
Important Dates : 9th December to 13th December 2014
Walkin Dates : 9th December to 13th December 2014
Walkin Time : 11 AM till 3 PM
Doccuments Required :
- Updated Resume
- Copy of this Job Posting
- Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) - Original
Walkin Venue :
D-1 Block, Manyata Embassy Business Park,
Nagawara, Outer Ring Road,
Bangalore 560045
Contact Details :
Contact Company : IBM India Pvt Limited
Telephone : 91-80-28055000
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