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    • Company  Name  :   HCL




    Designation HCL Bserv Hiring for Freshers - Technical Support - Hyderabad - 20 Opening(s)

    Job Description

    • Experience in email support and solving the technical issue by step by step process.
    • Provide email based technical support to clients in different geos - 24*7
    • Follow the workflow & adhere to SLAs - TFR, TRT, TAT, and FCR
    • Maintain high customer satisfaction
    • Help with research and troubleshooting of tough ticket
    • Product support/Application Support experience.
    • Work Location - Hyderabad
    • Night Shift Mandatory
    • Certifications in java / Microsoft / Networking will be an added advantage

    Education
    UG - Any Graduate - Any Specialization
    PG - Any Postgraduate - Any Specialization
    Doctorate - Doctorate Not Required
    Location Hyderabad / Secunderabad
    Keywords HTML Javascript Technical Support Product Support tech support TSE troubleshooting dfp dfa css

    Interested Candidate can send us the updated profile.
    Contact person - Tamilarasan
    HR Team
    mobile: 9962811436
    Email - tamilarasan_b@hcl.com
    Desired Profile Please refer to the Job description above
    Experience 0 - 1 Years
    Industry Type BPO / Call Centre / ITES
    Role Associate/Senior Associate -(Technical)
    Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations


    Contact Tamilarasan
    HCL Technologies Limited
    Telephone 9962811436
    Email tamilarasan_b@hcl.com