"Dell" Walkin Drive On 18th&19th Dec 2014 For Graduates "Technical Support Associate" Roles | Apply Now

Company Name : Dell International Services India Private Limited

Company Profile : Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Company Website : www.dell.com

Job Description :

Job Designation : Technical Support Associate

Job Description :

• Troubleshooting of dell laptops.
• Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
• Diagnosis & resolving of the hardware problems and troubleshooting..
• Verifies warranty entitlement and determines appropriate action.
• Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
• Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

Skills :

• Should be open to work in rotational / night shifts in a 24 by 7 environment.
• Should have excellent communication skills in English.

Job Location : Gurgaon, Delhi/NCR, Noida

Salary : As per comapny.

Educational Qualification : 

• Minimum Graduates in any stream. (10+2+3)
• Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
• MCA and M.Tech freshers are not eligible.
• Candidates pursuing education are not eligible.

Experience Required : 9 months - Maximum 30 months experience required (India or International voice tech/semi-tech support)

Apply Mode : Walkin

Important Dates : 18th&19th Dec 2014

Walkin Dates : 18th&19th Dec 2014

Walkin Time : 12:00 pm to 3:00pm

Walkin Venue :

Dell International Services 
Vipul Tech Square, Opposite Central Park, Sector Road
Sector-43, Gurgaon

Contact person : Astha Dawra  (Mention name on top of your resume)
Contact Number : 0124-4579165

"Dell" Walkin Drive on 11th&12th Dec 2014 for Freshers Graduates "Customer Support Associate" Roles | Apply Now

Company Name : Dell International Services India Private Limited

Company Profile : Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Company Website : www.dell.com

Job Description :

Job Role : Customer Support Associate-Non Technical

Job Description :

• To make phone calls to US Insurance companies for unpaid or underpaid claims.
• B2B phone Call.
• Analyze and process accounts.
• Document the outcome and analysis as per the requirement.
• Taking action based on the outcome/analysis as per instructions provided

Skills :

• Graduate with 0 to 18 Months of work experience.
• Should be open to work in night shifts in a 24x7 environment
• Should have excellent communication skills in English.

PREFERENCES : 

• Candidates from Noida would be preferred 
• Relevant experience in insurance process would be preferred.

Job Location : Noida

Salary : As per comapny.

Educational Qualification :

• Graduates (BA/BSc/B Com/BCA/BBA) & Post Graduates (MA/M Com/MSc/MBA except CS/IT)
• Post graduate can apply except MCA/MSc (IT/Comp Science) .
• Freshers can apply except B.Tech.

Experience Required : Freshers

Apply Mode : Walkin

Important Dates : 11th & 12th December 2014

Walkin Dates : 11th & 12th December 2014

Walkin Details:

Dell International Services 

Dell International Services India Pvt Ltd
Vipul Tech Square, Sector Road (Golf Course Road), Sector 43, Gurgaon 122002

Contact person: Ellora Dutta

Contact: 01244579007

"Dell" Walkin Drive on 10th&11th Dec 2014 for Freshers And Experienced Graduates "Technical Support Associate" Roles | Apply Now

Company Name : Dell International Services India Private Limited

Company Profile : Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Company Website : www.dell.com

Job Description :

Job Role : Client Technical Support Associate

Job Description :

• Troubleshooting of dell laptops.
• Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
• Diagnosis & resolving of the hardware problems and troubleshooting..
• Verifies warranty entitlement and determines appropriate action.
• Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
• Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

Skills :

• Should be open to work in rotational / night shifts in a 24 by 7 environment.
• Should have excellent communication skills in English.

Job Location : Gurgaon, Delhi/NCR(National Capital Region), Noida

Salary : As per comapny.

Educational Qualification :

• Minimum Graduates in any stream. (10+2+3)
• Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
• MCA and M.Tech freshers are not eligible.
• Candidates pursuing education are not eligible

Experience Required : 0 - 2 years

Apply Mode : Walkin

Important Dates : 10th/11th December 2014

Walkin Dates : 10th/11th December 2014

Walkin Time : 12 pm to 3 pm

Walkin :

Dell International Services 
Vipul Tech Square, Opposite Central Park, Sector Road
Sector-43, Gurgaon

Contact person : Astha Dawra (Mention name on top of your resume) 
Contact Number : 0124-4579165

Dell Walkin Drive For Freshers On 9th & 10th December 2014

Company Name : Dell International Services India Private Limited

Company Profile : Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Company Website : www.dell.com

Job Description :

Job Role : Customer Support Associate-Non Technical

Job Description : 

• To make phone calls to US Insurance companies for unpaid or underpaid claims.
• B2B phone Call.
• Analyze and process accounts.
• Document the outcome and analysis as per the requirement.
• Taking action based on the outcome/analysis as per instructions provided

Salary : Best in the Industry*

Candidate Requirements : 

• Graduate with 0 to 18 Months of work experience.
• Should be open to work in night shifts in a 24x7 environment
• Should have excellent communication skills in English.
• Education Qualification : 
• Graduates (BA/BSc/B Com/BCA/BBA) & Post Graduates (MA/M Com/MSc/MBA except CS/IT)
• Post graduate can apply except MCA/MSc (IT/Comp Science) .
• Freshers can apply except B.Tech.

Preferences : 

• Candidates from Noida would be preferred
• Relevant experience in insurance process would be preferred.

Job Location : Delhi/NCR(National Capital Region), Delhi, Gurgaon, Noida

Experience Required : 0 - 2 Years

Apply Mode : Walkin

Important Dates :  9th & 10th December 2014

Walkin Dates :  9th & 10th December 2014

Walkin Venue :

Dell International Services India Pvt Ltd

Vipul Tech Square, Sector Road (Golf Course Road), 
Sector 43, Gurgaon 122002

Recruiter Name : Ellora Dutta
Email Address : Ellora_Dutta@dellteam.com
Telephone : 01244579007

Dell walkin drive for freshers on 3rd Dec 2014

Company Name : Dell 

Company Profile : Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Company Website : www.dell.com

Job Description :

Designation: Client Technical Support Associate

Experience Grid : 0 - 2.5 years experience required (India or International voice tech support)

Job Description -Technical Support: 

• Troubleshooting of dell laptops.
• Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
• Diagnosis & resolving of the hardware problems and troubleshooting..
• Verifies warranty entitlement and determines appropriate action.
• Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
• Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

Candidate Requirements: 

• Should be open to work in rotational / night shifts in a 24 by 7 environment.
• Should have excellent communication skills in English.

Educational Qualifications: 

• Minimum Graduates in any stream. (10+2+3)
• Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.

Job Location : Delhi/NCR(National Capital Region), Delhi, Noida, Gurgaon

Important Dates : 3rd December 2014 (Wednesday)

Walkin Dates : 3rd December 2014 (Wednesday)

Interested candidates can walk In with a copy of resume and a photo id proof. 

Walkin Venue :

Dell International Services
Vipul Tech Square, Opposite Central Park, Sector Road
Sector-43, Gurgaon - 122002
Haryana

Contact person: Ellora Dutta
Contact Number: 0124-4579007

Dell India Hiring Freshers Contact Direct HR

Company Name   :   Dell India 

Company Profile :

Dell International Services India Private Limited

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Job Description :

• Answer customer calls / inquiries (internal and external) on related issues, e.g: Technical queries, Dispatches & Customer Escalation both phone and email systems
• Need to provide resolution for all the calls by researching and navigating through knowledge base
• Identify and provide input on unique or recurring customer problems.
• Deal with other departments eg: Sales or customer service etc... to solve the customer issues . Responsible for setting realistic customer expectations and meeting or exceeding these expectations
• Responsible for setting realistic customer expectations and meeting or exceeding these expectations
• To verify and investigate into customer's complaints or issues and drive for resolution within specified time frames.
• To liaise with sales, logistics, customer care and support teams etc... to find solutions to customer issues
• Working knowledge of Dell's knowledge base,
• Demonstrated excellence in usage of LOB specific tools.
• Working knowledge of all technical support related procedures such as dispatch process, call back procedures, etc
• Remain knowledgeable of Dell's product line and service offerings, current industry products and technologies.
• Meet all business goals.
• Ability to Up sell on calls based on Customer needs
• Strong customer service ethic and ability to be empathetic and accept ownership
• Well Developed problem solving skills

Desired Candidate Profile

Education-

• UG: Any Graduate - Any Specialization, Diploma - Any Specialization
• PG:Post Graduation Not Required
• Doctorate:Doctorate Not Required
• Prior call taking experience mandate.
• Hindi Speaking skills is mandate
• Flexible with rotational shifts

Contact Person:
Chandrakala Shashidhar - 9886043351
chandrakala_shashidh@dell.com

Walk In : Monday - Friday (12PM-4PM)
Interested candidates can walk In with a copy of resume and a photo id proof.  FRESHERS NOT ELIGIBLE

Address for Interview: 
Dell International Services
Koramangala Inner Ring Road,
Next to EGL, Near Domlur Flyover

Dell walkin drive for freshers

Company Name  :  Dell International Services India Private Limited

Company Profile : Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Company Website : www.dell.com

Job Description :

• Troubleshooting of dell laptops.
• Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
• Diagnosis & resolving of the hardware problems and troubleshooting..
• Verifies warranty entitlement and determines appropriate action.
• Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
• Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

Designation : Client Technical Support Associate

Salary : 3,00,000 - 4,00,000 P.A

Educational Qualifications : 

• Minimum Graduates in any stream. (10+2+3)
• Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
• MCA and M.Tech freshers are not eligible.

Experience : 0-2.5 years experience

Skill set required:

• Excellent Communication Skills with neutral accent
• Immediate joinees are preferred
• Willing to Work in Night/rotational Shifts
• Basic knowledge about networking concepts for trouble shooting for broadband related issues.

Walk in timings : Interested candidates can walk in for the interview at our office between 12 pm to 3 pm on weekdays (Monday to Friday) with an updated copy of resume and a recent colored passport sized photograph at the address.

Venue for the Interview:
Dell International Services
Vipul Tech Square, Opposite Central Park, Sector Road
Sector-43, Gurgaon - 122002
Haryana
 
Recruiter Name : Astha Dawra - Talent Acquisition
Website : www.dell.com

Telephone : 0124-4579165